What I Do

I build the operational infrastructure that makes complex work easier to track, coordinate, and deliver.

Workflow Design & Governance

Intake processes, approval workflows, and documentation that give teams a consistent, repeatable way to move work from request to delivery.

Creative Production Operations

End-to-end production workflows covering intake, project tracking, quality assurance, approvals, and delivery, built for teams managing high volumes of creative work.

Project Systems & Visibility

Dashboards and tracking systems that clarify project status, deadlines, ownership, and next steps.

Root Cause Analysis & Process Improvement

Identifying workflow bottlenecks, unclear handoffs, and missing information, then building practical fixes that improve how work moves.

How I Approach the Work

In the roles I've held, I have consistently been brought into work that needed more structure. I look at how work is currently moving, identify where it is breaking down, and build practical systems that make delivery clearer and more reliable.

01 / Understand the Work

Before changing a workflow, I need a clear picture of how work is currently moving and where people are losing time.

  • Review existing workflows, tracking systems, and documentation
  • Identify recurring bottlenecks, unclear handoffs, and missing information
  • Clarify the approvals, ownership, and information needed to move work forward
  • Prioritize practical fixes based on the team's immediate needs

02 / Build the Structure

I build or improve the workflows, tracking, documentation, and approval structure needed to address the problem.

  • Standardize templates, schedules, and project tracking
  • Build or improve intake and approval workflows
  • Create documentation and asset-tracking practices
  • Design the system around how the team actually needs to work

03 / Make It Usable

I configure and refine tools so the workflow is usable in day-to-day work.

  • Configure tools such as Wrike, HubSpot, Airtable, and Zapier
  • Centralize workflow tracking, reporting, and documentation
  • Improve project routing, status visibility, and delivery coordination
  • Refine the system as new issues or needs emerge
Home